Statement from the CEO
Our journey is the result of everyone’s trust and collaboration
We are proud to be celebrating 35 years of existence, built on Commitment, Innovation, Quality and Development.
In 1990, Angola was facing significant technological challenges, with a clear lack of means and tools to keep up with the growing demands of management in the public, business and private sectors.
It was in this context that PLANAD - Planeamento e Informática, Lda. was born, from a visionary entrepreneurial spirit and the courage to turn challenges into opportunities.
Since the beginning of its operations, PLANAD has consolidated its position as a player in the country’s technological progress, built on an entrepreneurial foundation, supported by national and international partners, which have enabled it to keep up with the demanding nature of the Angolan market.
The pioneering products introduced, such as ATMs, point of sale terminals, payment cards, including personalisation, advanced cash counting and handling solutions, copying and printing equipment, have become the cornerstones of our offer for our customers.
Our mission has been to combine commercial performance with a continuous improvement in the quality of the services we provide.
We are delighted to have achieved the goal of having the only domestic and international card personalisation bureau in the country, certified under the operational and security standards of the main international networks (PCI certification), thus contributing to the presence of this prestigious infrastructure in Angola, and to the strategic goal of replacing imports of goods and services by making them available locally.
The continuous expansion of our operations, including the acquisition of new facilities, a new head office, a new technical assistance and logistics centre certified by our partners, repair centres in the main province capitals, and a fleet of over one hundred and twenty vehicles, has enabled us to make a significant leap forward in our work conditions, guaranteeing a professional experience with the highest quality standards.
The constant training of employees, the continuous improvement of processes and the heavy investment in infrastructures have enabled PLANAD to become one of the benchmark companies in the sectors in which it operates.
Our constant challenge is identifying new opportunities and solutions, always seeking excellence in our services.
To this end, we have a highly qualified technical team, made up exclusively of Angolan employees, capable of offering support in each of the country’s provinces, and subject to training and evaluation processes suited to the specificities of their jobs.
We have been developing software solutions for internal use, aiming to continually improve our processes, using web platforms that provide real-time management and operational support information.
Over the last 35 years, PLANAD has evolved thanks to the dedication of its employees, the trust of its customers and the partnership with national and international organisations.
We extend our deepest gratitude to each and every one of our employees, both the original ones who helped shape our organisational culture and the more recent hires who strengthen our structure.
To our valued customers, we are extremely grateful for your continued trust in our solutions and services.
We would like to thank our partners once again for the joint commitment to developing the Angolan market.
On this milestone, marking 35 years of history, we reaffirm our commitment to modernisation, innovation and sustainable development, with the certainty that future challenges will be faced with the same determination and collaborative spirit that has always guided us.
To all those who have been and continue to be part of this journey, our most sincere thanks. We will continue to make it happen, looking to the future with solid roots in our successful track record.
PLANAD - We Make It Happen!
